Cleaners Notting Hill is committed to providing a safe and healthy working environment for all employees, contractors, clients, visitors and members of the public who may be affected by our cleaning activities. This Health and Safety Policy outlines our approach to preventing accidents, protecting wellbeing and ensuring that our work is carried out responsibly and professionally in all properties and locations we serve.
Our objective is to ensure that health and safety considerations are fully integrated into every aspect of our cleaning services. We aim to prevent injury, ill health, property damage and environmental harm by identifying hazards, assessing risks and implementing effective control measures. Health and safety is a shared responsibility and forms an essential part of the way we operate.
Management at Cleaners Notting Hill is responsible for leading and maintaining high standards of health and safety. This includes setting clear expectations, providing resources and ensuring that policies and procedures are followed consistently.
Management will ensure that:
Clear health and safety objectives are established, reviewed and communicated to staff. Safe systems of work are developed, implemented and monitored. All cleaners receive appropriate induction, training and supervision. Suitable personal protective equipment is supplied, maintained and used correctly. Cleaning products and equipment are selected with safety and quality in mind. Incidents, accidents and near misses are recorded, investigated and used to improve our practices. This policy is reviewed regularly and updated when necessary.
Every cleaner and member of staff has a duty to take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions while at work.
Employees are expected to:
Follow all safety instructions, procedures and training provided. Use personal protective equipment as required and report any defects. Handle cleaning chemicals and equipment only as trained and according to manufacturer guidance. Report hazards, unsafe conditions, incidents and near misses without delay. Cooperate with any investigation, inspection or health and safety initiative. Refrain from behaviour that could endanger themselves, colleagues or others.
Cleaners Notting Hill undertakes risk assessments for its cleaning activities to identify potential hazards such as slips, trips and falls, manual handling injuries, chemical exposure, electrical risks and lone working concerns. Control measures are implemented to reduce risks to an acceptable level, and safe working procedures are communicated to all staff.
Before starting work on any site, cleaners are expected to familiarise themselves with site-specific risks, access arrangements, emergency procedures and any client requirements. Work will be planned and carried out with sufficient time and resources to avoid rushing, unsafe shortcuts or improper use of equipment.
All cleaning substances used by Cleaners Notting Hill are reviewed for safety prior to use. Product information and safety instructions are obtained and retained. Where applicable, relevant assessments are carried out and appropriate control measures are put in place.
Staff are trained to:
Read and follow product labels and instructions. Use only the correct product for each task. Avoid decanting chemicals into unlabelled or inappropriate containers. Store products securely and separately from food and personal items. Avoid mixing chemicals and report any spills immediately. Dispose of waste products and containers in a safe and responsible manner.
Suitable personal protective equipment will be provided where risks cannot be adequately controlled by other means. This may include gloves, masks, eye protection, aprons or non-slip footwear, depending on the task and environment.
Employees must use the protective equipment provided, look after it carefully and report any damage or loss at once so that replacements can be arranged. PPE must never be shared where it could compromise hygiene or safety.
Cleaners may be required to move furniture, equipment, waste bags or cleaning machinery. To reduce the risk of injury, all manual handling activities must be planned and carried out according to the training received.
Where possible, trolleys, lifting aids and mechanical equipment should be used to minimise physical strain. Heavy or awkward loads should only be moved by more than one person when necessary. Staff must not use any electrical or mechanical equipment unless they have been trained to do so and have checked that it is in safe working order.
To prevent slips and trips, floors should be kept as clean, dry and obstacle free as reasonably practicable. When wet cleaning is carried out, clear warning signs must be used and removed as soon as the area is safe. Cables, hoses and equipment must be positioned so that they do not create unnecessary hazards.
Staff should always be aware of their surroundings, including stairs, uneven floors and changes in lighting, and must report poor lighting or damaged flooring to management or the client as appropriate.
Some cleaning tasks may be carried out by individuals working alone or outside normal hours. Cleaners Notting Hill assesses the risks associated with lone working and implements measures such as check-in procedures, agreed communication methods and clear instructions on what to do in case of emergency.
Employees must follow guidance on personal safety, avoid confrontational situations and leave the premises if they feel threatened, reporting any concerns promptly.
All accidents, injuries, near misses, hazardous spills and dangerous occurrences must be reported as soon as reasonably possible. Prompt reporting enables appropriate medical assistance, corrective action and the prevention of similar incidents in the future.
Cleaners must familiarise themselves with fire exits, assembly points and any site-specific emergency arrangements. In the event of a fire or other serious incident, personal safety takes priority and emergency procedures must be followed.
Health and safety training is provided at induction and refreshed regularly. Additional task-specific training is given when new methods, products or equipment are introduced. Staff are encouraged to raise suggestions for improving safety and to participate actively in maintaining a safe working environment.
Cleaners Notting Hill is committed to continuous improvement of its health and safety performance. This policy will be reviewed periodically to ensure it remains effective, relevant and aligned with best practice in professional cleaning operations.
Entrust our cleaners Notting Hill in providing you with the most professional services at highly affordable prices.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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